UCC lures job talent - Gartner claims

Collaboration, Email, Unified Communication No Comments »

eWeek brings this story from last week’s Gartner ITxpo in Las Vegas. During an overview presentation of the UCC market, Bern Elliot, Gartner VP and Distinguished Analyst, made the claim that companies must invest in UCC tools in order to attract and retain top talent.

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Careful What You Text or Tweet

Collaboration, Email, Instant Messaging, Mobile, Risk Management, Security, Unified Communication No Comments »

Just in case there has been any doubt, here is another example of how all electronic communications can be used in court. This eWeek article covers the recent subpoena issued by New York City, to obtain text-messaging records and recipient information related to protests during the Republican National Convention in July of 2004. The event was orchestrated through the now infamous TXTmob tool, which was created by Tad Hirsch, a doctorial candidate at MIT.

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Text-message spam - follow-up

Mobile, Risk Management, Security, Unified Communication No Comments »

Coincidently, a couple of days after I had posted the blog entry about spammers now targeting cell phones, I received a couple of unsolicited text messages. I don’t really use texting, since I have a Blackberry and prefer email and IM instead. Consequently I don’t subscribe to any texting plan. I had previously made a mental note to check what anti-spam tools my cell carrier - Verizon - had available to control the inbound text message stream. Now was a good time to follow-up on that.

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Do-Not-Reply

Best Practices, Compliance, Email, Risk Management, Security No Comments »

We all receive emails from automated services such as payment reminders, news alerts or other opt-in communications. The emails are computer-generated and the sender typically includes a notice asking the recipient not to reply to the message, since the sending account is not being monitored. Apparently, some companies go one step further and put an invalid return address in the message envelope.

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Spam now targeting cell phones

Mobile, Risk Management, Security, Unified Communication No Comments »

It was just a matter of time before spammers would try to exploit the fast growth of text- and email-enabled cell phones. The Washington Post picked up on the issue of text-message spam in this article earlier this week. While many of us are enjoying the benefits and convenience of BlackBerrys, iPhones and other SMS capable devices, scammers are already working hard on ways to get their unsolicited offers for questionable wares to our phones.

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IBM’s big commitment to Unified Communication

IBM Lotus, Sametime, Unified Communication 1 Comment »

Although this has already been covered by a number of other blogs and this InfoWorld article, this is too big to ignore.

IBM’s Steve Mills (senior vice president of IBM’s software group) and Lotus VP Bruce Morse hosted a press conference earlier this week. At the event, they shared IBM’s strategy for Unified Communication and Collaboration (UC2).

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