Ahhh Spam, D’oh!

Email, Risk Management 1 Comment »

Having been an avid viewer of “The Simpsons” since my college days, this one caught my attention.

The security company Sophos reports on its website that Spammers use the upcoming release of “The Simpsons Movie” in yet another attempt to lure unsuspecting email recipients into confirming their email addresses.

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Enterprise IM is growing up, cont.

Collaboration, Instant Messaging, Risk Management, Sametime 1 Comment »

Gartner is joining other analysts, such as Forrester, in predicting that Enterprise Instant Messaging is quickly becoming a mission critical business application.

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The perils of document metadata

Best Practices, Email, Risk Management 2 Comments »

A recent blog entry on the e-Discovery Team blog reminded me of this topic. The post talks about the dangers of exposing confidential metadata embedded in Office documents.

“For instance, a Word document containing secret comments they added, then hid, and then forgot to delete or “scrub” before production. “

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Don’t shoot the messenger

Best Practices, Compliance, Email, Instant Messaging, Risk Management No Comments »

As if corporate IT departments don’t have enough to worry about, their staff is often on the receiving end of employee abuse. Most companies have clearly stated rules of proper business conduct documented in form of an employee manual or other written HR policy.

The rules covering electronic communication typically spell out the terms of use, appropriate and permissible content and usage limits or restrictions. These rules are driven by HR and business policy and more often follow specific regulatory and compliance requirements that must be monitored and enforced.

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New email guidelines for Wall Street

Compliance, Email, Instant Messaging, Risk Management No Comments »

According to an article published in the NY Times today (reprinted here), new regulatory guidelines for internal and external electronic communications for Wall Street are expected to be released later this week. The guidelines are meant to bring more clarity to how new and evolving forms of text based electronic communication, such as email, IM and SMS text messaging should be governed and enforced to meet existing industry regulations.

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The cost of email gossip

Email, Email Cost, Risk Management No Comments »
“Staff who ping those “humorous” emails around the office with funny attachments are not just distinctly irritating, they are also a significant drain on a company’s productivity and can even put the whole business at risk.”

I found this interesting article by Nic Paton on the Management Issues site. The post references a study conducted by Queen’s University in Belfast:

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