Michael Osterman of Osterman Research asks and answers this question on his blog.

“I believe the answer is no. In many ways, email is more database than communications tool, a repository of unstructured content that you can add to at will simply be sending me an email. If content is unwanted and unusable, such as spam, obviously it should be discarded. However, we all receive content in email that might not need a response right away, or that might be more useful when aggregated with other content.”

Read the rest of this entry »

IBM Lotus released Sametime 7.5.1 last week. I’m not sure how I missed this in the prior release, but I just noticed that Sametime now supports integration with the Microsoft Office suite.

This feature was first mentioned last summer with the pre-announcement of Sametime 7.5 amongst a slew of many other important enhancements to the product, including the gateway to public IM networks.

Read the rest of this entry »

Email attachments, specifically the (ab)use of email as a document sharing system is a common concern amongst many companies coping with the constant increase in network traffic and storage demand. Stuart McIntyre on the Quickr blog highlights an interesting approach on how to lighten the email load by providing an intuitive integration point between email client and collaboration solution.

Read the rest of this entry »