Email overload not going away

Email, Email Cost, Information Overload No Comments »

The Wall Street Journal posted yet another article on the topic of email overload titled Email’s Friendly Fire, last week. Once again, it takes up the issue of unwanted messages clogging people’s inboxes (see also my previous posts about Occupational Spam).

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Email is dead, long live email!

Email, Information Overload, Instant Messaging, Unified Communication 2 Comments »

Roger Matus picks up an interesting blog post by John McKinley, former President of AOL Digital Services, pondering about the future of email, as we know it. McKinley makes the argument that email is long overdue to be displaced by a fundamentally new communication metaphor referring to the onslaught of new tools, such as Twitter, Facebook, SMS, IM and others.

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Corporate bacn bits

Best Practices, Email, Information Overload, Network Traffic No Comments »

Many companies are starting to look at ways to either reduce or slow down the ever increasing spending on their messaging infrastructure. Not only has the amount of email traffic grown exponentially in recent years, new regulatory retention requirements for electronic communications are adding huge additional expense to IT operations and infrastructure budgets.

So how do you trim the fat? – Start looking for bacn bits.

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Bacn - more pork for your inbox

Email, Information Overload No Comments »

Already heavily publicized in recent days, but in case you missed it: Bacn (bacon) is now the official term to describe email that doesn’t qualify as Spam but doesn’t hold much value either.

Bacn: email you want—just not right now.

The term was coined in typical web 2.0 fashion (just drop a vowel) at the recent PodCamp event in Pittsburgh. Examples of bacn are all the emails you receive as a result of participating in online communities, social networking and other opt-in activities.

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Dealing with E-Mail on Vacation

Email, Information Overload No Comments »

On the lighter side: eWeek published this illustrated “Obsessive-Compulsive’s Guide to Dealing with E-Mail on Vacation

“Do you keep every e-mail you ever get? Do you need more than five mouse-clicks to drill into the folder structure of your e-mail archive? Do you use the color-coding feature when you flag e-mail for follow-up? If so, you’re a bona fide e-mail obsessive-compulsive like me, and if you have a vacation looming, you’ll need a plan.”

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Email best practices, continued

Best Practices, Email, Information Overload 1 Comment »

This is an overdue follow-up to a previous post. In that post I looked at the security implications of email and how to protect the users from email security risks. This post is about:

Email Etiquette

Email is one of those business tools that is deemed intuitive enough that few companies consider employee training. Yet, newcomers and seasoned pros alike are often doing things that can drive the rest of us crazy.

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