The Wall Street Journal posted yet another article on the topic of email overload titled “Email’s Friendly Fire”, last week. Once again, it takes up the issue of unwanted messages clogging people’s inboxes (see also my previous posts about Occupational Spam).

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One of the few controls that mail administrators have at their disposal to curb the ever-increasing email volume traversing their networks is the maximum message size limit. Most companies deploy one size limit for their internal network and another for messages send to the Internet. At first glance, the reason for imposing size limits seems obvious enough. Who would want their mail server and network to come to a crawl or worse crash because a careless employee had sent a 600MB wmv file via email of junior taking his first steps. Naturally, most firms have put draconian restrictions in place, in many cases somewhere around 5-10MB for external and 10-20MB for internal messages.

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“Staff who ping those “humorous” emails around the office with funny attachments are not just distinctly irritating, they are also a significant drain on a company’s productivity and can even put the whole business at risk.”

I found this interesting article by Nic Paton on the Management Issues site. The post references a study conducted by Queen’s University in Belfast:

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