Many Blackberry users worldwide were seeking treatment for massive email withdrawal symptoms earlier this week, after RIM’s service was disrupted for hours between Tuesday night and Wednesday morning EST. During the outage, most users lost all email access, while reducing some users email delivery speed to a crawl.

Read the rest of this entry »

If you are new here, you may want to subscribe to my RSS feed. An RSS Subscription will deliver new Blog posts automatically to your computer.
Thanks for visiting!

Forrester just released a report (purchase/subscription required) titled “It’s Not Your Kids’ Instant Messaging”. For companies still on the sidelines, questioning the business value of enterprise IM, this report provides good additional insight that may help in making a decision to embrace corporate IM as a collaborative productivity tool.

Read the rest of this entry »

What is the future of email? That question seems to resurface every few years, typically coinciding with cyclical spikes in overall spam volume. Here are some articles on this topic that were published just a few years ago and are interesting to read in retrospect:

The Future of E-Mail - March 24, 2003
The Future of Email - November 3, 2003

We are currently seeing yet another spike in spam traffic mainly due to the propagation of image-based spam messages that have a higher success rate by eluding Bayesian based filters.

Read the rest of this entry »

Mainstream consumer Internet applications are quickly making their way into the enterprise and their intuitive user interfaces and flexible capabilities are setting new standards for more traditional mission critical enterprise apps. IBM is catching on.
This article in the Boston Globe talks about IBM’s efforts to bring consumer Internet technologies such as blogs, wiki’s and social bookmarking/networking to the corporate masses. There has been a lot of interest and excitement about these new products since the official announcements at Lotusphere in January.

Read the rest of this entry »

Here is another take on “making email boring”- how corporate America is trying to deal with email overload. Some of you may have seen this story on ABC last Saturday.

U.S. Cellular CEO Jay Ellison is banning email on Fridays. Ironically, Ellison announced the measure in an email to all 5,500 employees:

“Get out to meet your teams face-to-face. Pick up the phone and give someone a call. … I look forward to not hearing from any of you, but stop by as often as you like.”

Read the rest of this entry »

Email and IM addicts can breathe easier as they will soon be able to stay connected at 35,000 feet. AirCell a Colorado based company is hoping to continue where giant Boeing failed miserably. Connexion by Boeing which was introduced with much fanfare just a couple of years ago quietly shut down its service (Google cache only) late last year, after reportedly writing off more than 1 billion dollars in losses.

Read the rest of this entry »