Michael Osterman of Osterman Research offers a glimpse at some of the findings from his latest study of enterprise instant messaging, presence and real-time communication in this Network World Unified Communication newsletter.

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Gartner is joining other analysts, such as Forrester, in predicting that Enterprise Instant Messaging is quickly becoming a mission critical business application.

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In previous posts,  I have discussed how IBM Lotus is preparing a number of exciting new products that will bring proven consumer web 2.0 collaboration tools such as wikis, blogs and social bookmarking to the enterprise.

This week IBM started an aggressive marketing campaign coinciding with the announcement of the official product launch dates that confirms Big Blue’s commitment to build on the strong collaboration foundation of Notes.

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I have written in previous posts about how IBM’s new collaboration solution Lotus Quickr is likely to become another great component in the corporate arsenal of fighting email overload. Rob Novak at SNAPPS, an IBM design partner working on providing ready-made templates for Quickr, just posted a preview of what is to come.

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IBM has published a couple of short flash-based demos of the upcoming Lotus Connections and Lotus Quickr products, to their public website. Both products were greeted with much fanfare during the introduction at IBM’s annual Lotusphere conference in Orlando, last January.

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Email attachments, specifically the (ab)use of email as a document sharing system is a common concern amongst many companies coping with the constant increase in network traffic and storage demand. Stuart McIntyre on the Quickr blog highlights an interesting approach on how to lighten the email load by providing an intuitive integration point between email client and collaboration solution.

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