Ways organizations can keep e-mail a useful tool and not a liability
Best Practices, Email, Risk Management August 8th, 2008Michael Osterman of Osterman Research published this great article on NetworkWorld yesterday.
“E-mail is an extraordinarily useful tool, as virtually all of us recognize. However, it can create enormous liabilities for an organization and it can cost an organization more than it should.”
In the article, Osterman lists examples of corporate liability and unnecessary cost caused by un-managed corporate email. He suggests four steps to address the problem:
- Establish detailed corporate use policies.
- Deploy monitoring and reporting solutions to gain insight and assure compliance.
- Implement real-time policy enforcement that automatically handles suspect messages.
- Think beyond email. IM and collaborative applications are exposing the company to similar problems just like email.
Permessa is listed as one of the vendors that provides extensive solutions in this space. As an additional reference on this topic, check out our latest whitepaper titled: “6 Best Practices That Reduce Email Overload and Costs“.
Technorati Tags: Osterman, email policy, email policy management
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