eWeek ‘s Debra Donston’s top ten list on email etiquette. My favorites:

• Don’t expect that readers will be able to interpret tone. Maybe you were just kidding, but you can’t be sure how your sparkling wit will translate in black and white.
• Don’t respond to an e-mail when tensions are high. You’ll regret it. Believe me.
• Don’t send an e-mail you wouldn’t want forwarded. Because someone will. Believe me.

Perhaps this little slide show can be the basis for an educational campaign on proper email use within your company.

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